TD Ameritrade has additional requirements for certain Financial Instructions. For example;, investors wishing to enroll accounts held with Charles Schwab may be requested to include three months, recent bank statements. Investors enrolling accounts with Scottrade may be asked to "wet-sign" (requiring a hand signature) their account opening and transfer documentation. Jemstep, has spent considerable effort, working closely with TD Ameritrade, embedding "anti-NIGO" logic into DocuSign. DocuSign will actually ask Charles Schwab investors to fax their three months, recent bank statements to a specific fax number. That specific fax number goes back into the DocuSign system. DocuSign takes the investor's three month bank statements (faxed to this number), and adds it into the investor's enrollment envelope. Only then will DocuSign send the investor's completed envelope to TD Ameritrade for account processing. The exact same logic applies to "wet-sign" institutions. Jemstep automatically detects linked accounts from "wet-sign" institutions. For this "anti-NIGO" process to work, it is very important that the client uses the fax cover sheet provided by DocuSign. This cover sheet contains a code that tells the DocuSign system which envelope the document belongs to. If the investor does not use the fax cover sheet, the DocuSign system will ignore the fax. In certain situations, enrollment documentation may unfortunately be NIGO. TD Ameritrade will contact you (the advisor) with a NIGO explanation and request that you work with the investor to resolve the NIGO before moving forward.